Loading analytics from database...
NPS Score
â
Net Promoter Score
Response rate
â
of messages sent
Total responses
â
submitted forms
Bad feedback
â
score ⤠2 or No recommend
Smart insights â problems to address
Bad feedback â customers who need follow-up
All responses
| Date | Name | Device | Engineer | Branch | Overall | Quality | Staff | On Time | Recommend | Comment |
Import from Samsung / Odoo (.xlsx)
đ
Click or drag & drop .xlsx file
Reads: ASC Name, Model, Request Date, Goods Delivered Date, Engineer Name, Collection Center Name, In Out Warranty Flag, Invoice Amount(To Customer)
Add single customer
WhatsApp API â Meta
API credentials (WA_PHONE_ID, WA_TOKEN) are stored securely in Cloudflare environment variables â not in browser.
Form text editor â edit what customers see
Changes save to database instantly â work on all devices.
Security
Dashboard password is set via ADMIN_PASSWORD in Cloudflare Workers â Settings â Environment Variables.