Jibal Service Center

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#	Customer	Brand	Device	Date In/Out	Price	Warranty	Engineer	Status	Actions
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Filter analytics

From (repair date)

To (repair date)

Branch

Engineer

Brand

Failed message log

✅

No errors logged.

Import from Samsung / Odoo (.xlsx)

Download, fill with customer data, then drag & drop below

📂

Click or drag & drop .xlsx file

Reads: Customer Name, Phone Number, Brand, Device Model, Repair Description, Price, Date In, Date Out, Engineer Name, Branch, Warranty, Job Number

Add single customer

Customer name *

WhatsApp number

Device / Model

Repair description

Price (IQD)

Date In

Date Out

Brand

Engineer

Branch

Warranty

WhatsApp API — Meta

API credentials (WA_PHONE_ID, WA_TOKEN) are stored securely in Cloudflare environment variables — not in browser.

Min delay between messages (seconds)

Max delay between messages (seconds)

Each send picks a random delay between min and max. Random delays look more human and reduce throttling risk.

WhatsApp templates per language

Add your approved templates and set the language label (Arabic / Kurdish). The system automatically picks the right one for each customer.

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Service center

Center name (shown on feedback form)

Form base URL (your Cloudflare Pages URL)

Used to generate unique feedback links per customer

Form text editor — edit what customers see

Changes save to database instantly — work on all devices.

Form subtitle

Submit button

Q1 — Overall satisfaction

Q2 — On time?

Q3 — Quality

Q4 — Staff

Q5 — Recommend?

Q6 — Comments

Thank you message

Security

Dashboard password is set via ADMIN_PASSWORD in Cloudflare Workers → Settings → Environment Variables.

Submitted tokens log

Tracks which customers have already submitted their feedback. Survives offload so customers can't re-submit after a reset. Clear only when you want to allow resubmission.

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